All our treatments are also available as gift vouchers

Terms and Conditions for Gift Cards/Vouchers 

• • Redeemability:

    • Gift vouchers are not valid during peak seasons, public holidays, or long weekends.
    • Vouchers can be redeemed at any branch, but certain treatments/packages are only available at specific branches and on specific days. Please contact us for details (e.g., midweek promotions are redeemable only midweek).
    • Please note: Weekends are considered peak times, and we recommend booking in advance to secure your spot.

  • Voucher Validity:

    • Standard vouchers are valid for 3 years from the date of purchase (excluding overnight/accommodation vouchers).
    • Overnight/accommodation vouchers are valid only at the advertised price and until the advertised end date. If the price increases after purchase, the voucher holder will need to pay the difference.

  • Pricing and Value:

    • Vouchers do not have a monetary value for treatments or packages. If prices increase, the holder must pay the difference.

  • Usage Rules:

    • Vouchers must be redeemed in one visit and cannot be split, transferred, or carried over.
    • A maximum of 4 vouchers can be booked at once.
    • Vouchers are not redeemable for cash.

  • Cancellations and Expiry:

    • Voucher bookings cancelled more than twice will result in the voucher been claimed as a cancellation fee.
    • Expired vouchers cannot be redeemed.

  • Other Important Notes:

    • Vouchers are the holder’s responsibility; lost vouchers cannot be replaced.
    • All bookings are subject to availability. Please contact us to secure your booking.